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Masterclass Diploma in Hospital Facility & Operations Management

The Masterclass Diploma in Hospital Facility & Operations Management prepares healthcare professionals to lead and optimize the physical, technical, and administrative infrastructure of hospitals. Participants will gain strong foundations in facility planning and design, operations workflow, safety and risk management, maintenance systems, as well as biomedical equipment management.

The program also covers regulatory compliance, accreditation standards (e.g. NABH, JCI), and quality assurance to ensure patient safety and operational excellence. Students will learn how to manage non-clinical support services such as housekeeping, facility maintenance, supply chain, waste management, environmental services, and hospital utilities. Emphasis is placed on practical and case-based learning, including site visits, simulations, and audits to help participants translate theory into efficient real-world operations. Graduates will be well equipped to oversee facility managers, ensure compliance with health facility standards, reduce downtime and operational costs, and enhance patient satisfaction through effective facility operations. This Masterclass is ideal for facility managers, administrators, engineers, or anyone charged with managing hospital infrastructure and operational systems.

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